Contact Us

Ibis Cycles are proudly distributed in the UK by 2pure Ltd.

Monday - Friday 

9:00AM - 5:00PM

Email and Contact Form Submissions

We are experiencing a higher volume of contacts than usual, so it may take a little longer than normal to get back to you. Our average response time is currently up to 2 working days. 

If you have already contacted Customer Support and have not received a response, please don't worry we are doing everything in our power to respond to you again as soon as possible. 

Customer Support will not be available on the following public holiday dates.  

  • 1st January 2021 - New Years Day
  • 2nd April 2021 - Good Friday
  • 5th April 2021 - Easter Monday
  • 3rd May 2021 - Early May Bank Holiday
  • 31st May 2021 - Spring Bank Holiday 
  • 30th August 2021 - Summer Bank Holiday